Transportation

Streetlight Outage Reporting Information
When a non-functioning streetlight is discovered, you can report it directly to American Electric Power (AEP), South Central Power Company (SCP) or the City of Lancaster. Since there are 3 different entities who maintain the city's street lighting services, you will need to determine which one to contact.
Identifying a City-Owned Street Light & Pole
The City of Lancaster maintains the decorative poles that are located in the downtown area.

These can be reported directly to the Lancaster Department of Transportation by calling 740-687-6668 or submitting a Street Light Outage form. When contacting us, please include all of the requested information.
City Owned Streetlight
American Electric Power Street Light
AEP maintain street lights that are located throughout the rest of the city similar to the one pictured below. There are 2 ways to determine if the street light is maintained by AEP:
  • If it is near your house and your electric service provider is AEP, then most likely the street light is maintained by AEP also.
  • Each pole should have a pole tag similar to the ones shown.
South Central Power Street Light
SCP maintain the street lights that are located throughout the rest of the city. There are 2 ways to determine if the street light is maintained by South Central Power:
  • If it is near your house and your electric service provider is SCP, then most likely the street light is maintained by SCP also.
  • Each pole should have a pole tag similar to the one shown.
SCP Pole Number
South Central Power can be contacted directly by calling 800-282-5064 or use their Feedback Form.

Please include all requested information, if available, when reporting a problem.