Water Facts

Interesting Facts
  • The Earth contains the same amount of water today as it did 3 billion years ago.
  • Only 1% of the Earth’s water is available for drinking 97% is salt water and the remaining 2% is frozen in polar glaciers.
  • Approximately 2/3 of the human body is water.
  • One gallon of gasoline can contaminate 750,000 gallons of water.
  • A leaky faucet can waste 15 gallons of water per day.
  • Each person uses approximately 100 gallons of water each day at home.
  • A diary cow must drink 4 gallons of water to produce 1 gallon of milk.

For Questions and Assistance

Division of Water
225 N. Memorial Dr
Lancaster, OH 43130

(740) 687-6630

Division of Water Frequently Asked Questions

Q. I see a water leak. How do I get someone to check it out?

All main breaks are considered an emergency situation. Please call (740) 687-6631. A repair crew will be dispatched as soon as possible.

Q. How do I get fire flow information?

Please contact the Distribution Supervisor at (740) 687-6631.

Q. What part of the service line is the Water Department’s responsibility and what part is mine?

Anything beyond the curb box, which is usually located in the right-of-way or at the property line, is the owner’s responsibility. The Water Department is also responsible for the meter (up to 1 ½ inch) itself and the connection. Meters larger than 1 ½ inch are the responsibility of the property owner.

Q. The water pressure in my area is low. Why? Who should I contact?

Possible causes for low pressure in your house might be, 1) the main valve at the water meter is off or partially off; 2) screens on the faucets are plugged; 3) a plumbing problem. Possible causes for low pressure in your area might be, 1) a main break in your area; 2) a major fire; 3) water main maintenance work; or 4) water main construction work.

If experiencing low pressure problems, please contact the Water Department at (740) 687-6631.

Q. Why is my water cloudy?

If the water is cloudy, it will clear up after it sits for a short time. Cloudiness in the water is caused by air in the distribution lines. If the cloudiness does not dissipate, please contact (740) 687-6631.

Q. Why do we feed chlorine to our water?

Chlorine is added to disinfect the water. Chlorine levels vary depending on the distribution system. The chlorine levels in the water discharged from the treatment plants range from 1.0 mg/l to 1.5 mg/l (milligrams per liter or parts per million).

Q. How do I obtain information on the chemical analysis of the water at the tap?

Should you have any questions, please contact the Laboratory Technician at (740) 687-6631.

Q. What can I do to conserve water?

You may install water saving aerators on your sinks and shower heads and turn off the sink water while you are brushing your teeth, the average person wastes 4 to 6 gallons of water needlessly for each brushing. The average family of four uses an estimated 200 gallons of water per day, so a little savings each day goes a long way. A typical water usage breakdown for a family of four shows in a percentage of water used:

     (1) Toilet Flushing – 40 % 
     (2) Bath and Shower – 32 % 
     (3) Laundry – 14 %  
     (4) Dishwashing – 6 % 
     (5) Cooking and Drinking – 5 % 
     (6) Bathroom Sink – 3 %