Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
There is an element of risk every time a fire truck or ambulance drives through town with their lights and sirens on. Accidents while going to and from emergency calls are the second leading cause of death for firefighters. When a fire department representative arrives on the scene and finds the situation is not as serious as they led to believe, they will "downgrade" or cancel the rest of the fire department response. "Downgrade" means to have them continue without their lights and sirens, reducing the risk of firefighters and the public. This also reduces the disruption to normal traffic flow.
Complaints are best filed with a supervisor thatworks during the time the incident happened. However, any supervisor willassist you with filing a complaint and many issues can be resolvedimmediately. Formal complaints are best filed in person at the LancasterPolice Department. They will be accepted by any supervisor working24 hours a day.