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1. What other responsibilities do firefighters have other than fighting fires?
2. Why does the Fire Department bring the fire engine just for a simple inspection?
3. Why do I see firefighters at stores when they are working?
4. Why do fire trucks sometimes turn off their lights and sirens after going through an intersection?
5. I called 9-1-1 for a medical emergency and fire apparatus came to my home?
6. When I see an emergency vehicle approaching with lights and sirens while I am driving, what should I do?
7. Why do firefighters break windows and cut holes in roofs when the fire is inside a building? It seems that they are causing more damage than the fire?
8. What type of extinguishers and how many are recommended for the home?
9. Are electric space heaters legal and are they safe?

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1. If the police tow or impound my vehicle, how do I obtain information about recovery?
2. What documents do I need to arrange the release of my impounded vehicle?
3. When should I use 911 to call the police?
4. What is an exchange of information card and when is it used?
5. How do I file a formal complaint?

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1. How do I obtain a criminal records check?
2. How do I obtain a copy of a police report or a log entry?
3. How do I obtain a copy of an accident report?
4. Is there a charge or fee for records?

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1. When will I receive my new city-issued trash cart?
2. What size trash cart will I receive?
3. Where do I place my new trash cart for pickup?
4. What if all of my trash will not fit in the new trash cart?
5. May I request a different size trash cart?
6. What if I already own my own trash cart?
7. Why was my trash missed?
8. What time do I have to have my trash out?
9. Will you accept credit cards at the transfer station?
10. How do I dispose of paint?
11. Does the city have a recycling program?
12. How do I get rid of appliances, tires, and bulk items?

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1. Where do I pay my property taxes?
2. Where do I pay City of Lancaster Income Taxes?
3. Where do I pay Lancaster City School Income Taxes?
4. Where do I pay traffic tickets and fines?
5. Where do I apply for a Homestead exemption of my property taxes?
6. Where do I apply for Dog Tags?
7. Where do I pay my Mobile Home Taxes?