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City of Lancaster
-> Departments
->
Income
Tax
Information
for residents who received a letter from
CCA (City
of Cleveland Central Collection Agency).
MISSION STATEMENT
To collect funds required by the city
income tax ordinance that will be used for city operations
and services that are paid from the general fund.
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DEPARTMENT OBJECTIVES
- To maximize collections legally due to the city under
its income tax ordinance.
- To provide quality customer service to all taxpayers
and their tax preparers.
- To carry out the tax collection process in a
cost-effective manner.
- To maintain an environment of equity and fairness to
all taxpayers in the collection of taxes.
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