LPTS does not permit the following in our vehicles: smoking, eating, spitting, drinking, offensive language, offensive behavior, and carrying weapons, concealed or otherwise.

Personal Care Attendants (PCA) are not provided for disabled riders, but are permitted to accompany a rider at no charge. Please inform the scheduler if a PCA or a service animal will accompany the passenger.

Inform the scheduler when you schedule your ride if you need an accessible vehicle.

Each passenger is limited to four (4) bags of groceries, etc. Any article not in a bag is considered one bag.

Refusal to ride the vehicle sent for a trip is considered a “no-show” A rider must pay for his/her no-show before riding again. Vehicles will wait 5 minutes for a rider before the trip is considered a “no-show”

If you must cancel a ride, please notify LPTS at least thirty (30) minutes before your pick-up time or you will be considered a “late-cancel”and charged the appropriate fare.

All riders are required to wear safety belts when riding, and children under 40 pounds, and/or under the age of 4 years old are required to be secured in an approved child safety seat.  Inform the scheduler if you need a seat provided for you.