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There is an element of risk every time a fire truck or ambulance drives through town with their lights and sirens on. Accidents while going to and from emergency calls are the second leading cause of death for firefighters. When a fire department representative arrives on the scene and finds the situation is not as serious as they led to believe, they will "downgrade" or cancel the rest of the fire department response. "Downgrade" means to have them continue without their lights and sirens, reducing the risk of firefighters and the public. This also reduces the disruption to normal traffic flow.
Complaints are best filed with a supervisor thatworks during the time the incident happened. However, any supervisor willassist you with filing a complaint and many issues can be resolvedimmediately. Formal complaints are best filed in person at the LancasterPolice Department. They will be accepted by any supervisor working24 hours a day.
If you receive a 35 gallon trash cart based on your current sanitation rate and it is not large enough for your household trash on a weekly basis, you may contact the Lancaster Sanitation Department to request the larger 96 gallon trash cart and your monthly sanitation rate will be increased to $13.50 per month. Otherwise, residents may continue to set out their trash following the current guidelines https://www.ci.lancaster.oh.us/816/Trash-Cart-Guidelines . The Lancaster Sanitation Department is requiring residents to use the city-issued trash cart first before using additional trash cans.
Tax are collected by the City of Lancaster Income Tax department located on the 2nd floor of City Hall, 104 E. Main Street Lancaster, Oh 43130 740-687-6606.
All traffic tickets and fines are to be paid at the Fairfield County Municipal Clerk of Courts Office located at 136 W. Main St Lancaster, Oh 43130 740-687-6621