FAQs • Lancaster, OH • CivicEngage

May I request a different size trash cart?: The size of the trash cart delivered to each resident will be determined by that resident’s current sanitation rate. If you wish to receive a different size trash cart, you may contact the Lancaster Sanitation Department at (740) 687-6660. Those requesting the 35 gallon trash cart MUST qualify for the Senior Rate (household with 1 or 2 persons 62 years of age or older) and those requesting the 96 gallon trash cart will have their Lancaster Sanitation Rate increased to $13.50 per month.

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Sanitation

1. When does my trash and yard waste have to be set out?: All trash and yard waste must be set out no later than 7:30am on your scheduled pick-up day.

2. What if all of my trash will not fit in the trash cart?: If you receive a 35 gallon trash cart based on your current sanitation rate and it is not large enough for your household trash on a weekly basis, you may contact the Lancaster Sanitation Department to request the larger 96 gallon trash cart and your monthly sanitation rate will be increased to $13.50 per month. Otherwise, residents may continue to set out their trash following the current guidelines https://www.ci.lancaster.oh.us/816/Trash-Cart-Guidelines . The Lancaster Sanitation Department is requiring residents to use the city-issued trash cart first before using additional trash cans.

3. Where do I place my trash cart for pickup?: All trash carts will be delivered to the front of the property; however, your trash pickup location will remain the same.

Those currently paying $13.50 will be issued one 95-gallon trash cart.
Those currently paying $9.00 will be issued one 35-gallon trash cart.
Residents who wish to use their own trash cart must contact the Sanitation Department at (740) 687-6660 and will be issued a sticker identifying the trash cart for pickup.

5. What if I already own my own trash cart?: Residents who already own a trash cart and wish to not use the city-issued trash cart may contact the Lancaster Sanitation Department at (740) 687-6660. Resident-owned trash carts MUST be approved by the Sanitation Superintendent for pickup. Residents will then be issued a sticker that must be placed on the resident-owned trash cart identifying it for pickup. Residents will be responsible for keeping their trash carts clean. The Sanitation Department will be responsible for the repair and replacement of damaged trash carts.

6. May I request a different size trash cart?: The size of the trash cart delivered to each resident will be determined by that resident’s current sanitation rate. If you wish to receive a different size trash cart, you may contact the Lancaster Sanitation Department at (740) 687-6660. Those requesting the 35 gallon trash cart MUST qualify for the Senior Rate (household with 1 or 2 persons 62 years of age or older) and those requesting the 96 gallon trash cart will have their Lancaster Sanitation Rate increased to $13.50 per month.

7. Why was my trash missed?: Very seldom is trash missed. Most of the time, it is because the resident did not have their trash out by 7:30 a.m.

8. How do I dispose of my old trash cans?: If you have old trash cans that you wish to dispose of you may set them out on your scheduled pick up day with a note attached reading “Take Can”.

9. Will you accept credit cards at the transfer station?: No. Only cash or a check made payable to the “City of Lancaster” will be accepted.

10. How do I dispose of paint?: Old latex paint can be dried up and disposed of in your trash. It poses no environmental threat. We will not accept it in liquid form though. You can speed up the drying process by adding an absorbent such as kitty litter, floor dry or sawdust. When dry, set the paint cans out with your trash, without the lids on. We will leave all paint cans with lids on and that still contain liquid.

11. Does the city have a recycling program?: No the city does not offer a recycling program. Please visit the Lancaster-Fairfield Community Action Agency page for information on recycling and litter prevention in Fairfield County.
http://www.fairfieldrecycles.org/

12. How do I get rid of appliances, tires, and bulk items?: Appliances, tires without rims, and bulk items can be picked up thru the Sanitation Department bulk pickup service for an additional fee. Please contact the Sanitation Department at (740) 687-6660, Option 2 to schedule a bulk pickup.
These items are also accepted at the Lancaster Transfer Station. Click on the Transfer Station tab for more information on pricing and hours.